Have an idea or issue?
Get in touch with the Dubai government today.
If you want to get in touch with a suggestion, complaint or comment, please visit 04.gov – a unified interactive platform and the preferred method of communication between the Dubai Government and its customers.
You can reach out to:
• Share an idea for development
• Suggest improvements for an existing service
• Share your opinion on a service or transaction
What to expect
You will need to include a written description as part of your submission. Optionally, you can also add a voice memo and/or file attachments to best support your request.
Responses can take from five to 15 working days. You can follow up on your case by:
• Entering the reference number you received on the platform’s homepage
• Registering an account and logging in to check your case status